Terms of Service

About these terms

Tingle Studio is provided by Tingle Press, London, United Kingdom (“we”, “us”). These terms, together with the Acceptable Use Policy, are the agreement between us and you. The Privacy notice explains how we handle personal information. By creating an account or using Tingle Studio, you accept these terms. If you use Tingle Studio for a business or other organisation, you accept them on its behalf too, and you confirm you are allowed to.

To be completed by Tingle Press: Tingle Press’s legal form and registered address, and its company number if it is a company.

Tingle Studio

Tingle Studio turns a book or a script into a film, series or animation made with AI. It covers writing, design, locking characters and places, generating pictures, video and sound through third-party AI providers, review, the timeline, cost control and delivery.

Tingle Studio has not launched publicly yet. Until it does, it is provided as it stands, features change often, and some may be withdrawn. We work to keep it available and secure, but we cannot promise it will always be available or free of errors. Nothing in these terms affects your legal rights as a consumer.

Your account

• You must be 18 or over. Tingle Studio is for adults only, and every account confirms this when it is created. We may close any account we believe belongs to someone under 18.
• An account is for one person. Keep your email address accurate and current.
• You are responsible for keeping your passkeys, email account and linked Google, Microsoft or Apple account secure, and for what is done with your account. Tell us at once at info@tingle.press if you think someone else has used it.
• Organisations. Projects belong to organisations. An organisation’s owners and admins decide who can join and what each member can do; Tingle Studio applies the role they choose. An organisation is responsible for what its members do in it.

Your content

You keep what is yours. Your source material, scripts, designs, prompts, references and the other content you put into Tingle Studio stay yours. Using Tingle Studio does not change who owns them.

You need the rights. Before you upload a book or script, you must own the rights to adapt it, hold a licence that covers adapting it into the formats of your project (including with AI tools), or be sure it is in the public domain wherever you will distribute the result. The same goes for every image, recording and other material you upload.

What you allow us to do. You give Tingle Press a non-exclusive, worldwide, royalty-free licence to store, copy, process, transmit and display your content, only as needed to run Tingle Studio for you and your organisation. That includes sending it to the AI providers your project uses, which are named in the Privacy notice. The licence ends when your content is deleted, apart from copies in backups until those expire.

No training. We don’t use your content to train AI models. AI providers handle what they receive under their own terms, as the Privacy notice explains.

Private by default. Your projects are visible only to members of your organisation. We look at your content only when we need to, to run or support the service, to keep it secure, to investigate a possible breach of these terms or the Acceptable Use Policy, or because the law requires it.

What the AI makes

• Outputs. Pictures, video, voices, sound and text are generated by third-party AI models at your direction. As between you and us, we claim no ownership of them.
• Copyright is not certain. Whether AI-generated material is protected by copyright, and who owns it, depends on the law in each country and on how much human creative work went into it. We can’t promise that any output is protected, unique, or free of other people’s rights. Tingle Studio records who wrote, designed, chose and approved what, and the delivery pack sets this out; it may help you show human authorship, but it is not legal advice.
• Providers’ terms. Each AI provider’s terms also apply to what its models make, and some limit how outputs may be used. For example, ElevenLabs allows music it generates to be used in film, television and radio only on its Enterprise plan.
• Check before you use. AI output can be wrong, can contain artefacts, and can resemble existing work or real people. Review and clear it before you publish or distribute it. Tingle Studio’s automated checks, including the likeness check on designed faces, reduce these risks but cannot remove them.
• Disclosure. When you publish or distribute work made with Tingle Studio, you are responsible for any labelling the law or your distributors require, such as the transparency duties in Article 50 of the EU AI Act. The delivery pack includes an AI disclosure statement drawn from your project’s records.

Provider keys and costs

Your own keys. Your organisation can add its own API keys for AI providers. When it does:

• your agreement with that provider applies, the provider bills you directly, and you are responsible for the charges from jobs your organisation runs;
• you must be entitled to use the key, and to use it through Tingle Studio under that provider’s terms;
• we store the key encrypted and use it only to run your organisation’s jobs. After it is saved, it is never shown again; removing it in Settings stops us using it at once.

Estimates and budgets. Tingle Studio estimates the cost of every job before it runs and records the actual cost afterwards. Estimates are estimates: the provider’s own charge is what counts. Budgets, caps and approval thresholds are controls your organisation sets; a hard budget refuses spending that would go past it.

Refusals and failures. A provider may refuse a request under its own content rules. Some providers charge for refused or failed requests (Runway, for example, charges for generations its moderation stops). We are not responsible for providers’ charges, refusals, outages or changes to their services.

Paid plans and platform credits. We don’t charge for Tingle Studio at the moment, and paid plans and platform credits (paying for AI usage through us instead of your own keys) are not on sale yet. Before anything is sold, we will publish the prices and the terms that apply to it.

Acceptable use

You must follow the Acceptable Use Policy. In short: no likeness of a real person without their consent, no sexual content involving minors under any circumstances, no impersonation or deception, and no getting round the checks that enforce this.

Other services

• AI providers are independent companies. We choose and connect them carefully, but we don’t control them, and a model or provider may change, be withdrawn or shut down.
• Signing in with Google, Microsoft or Apple is subject to that company’s own terms.
• The desktop app. Files the Tingle Studio Agent keeps on your computer, such as the full-quality masters it fetches, are yours to keep safe and backed up. Where a project keeps its masters only on your computer, we do not hold another copy of them.

Suspension and closing an account

You can stop using Tingle Studio at any time. To close your account, write to info@tingle.press and we will delete it as the Privacy notice describes.

We may suspend or close an account, or remove content, if it breaks these terms or the Acceptable Use Policy, puts other people or the service at risk, or if the law requires it. Where it is safe and lawful, we will tell you why. Sexual content involving minors means the account is closed at once and reported to the authorities.

To be completed by Tingle Press: how long an organisation can still export its projects after its account is closed, or after Tingle Press stops offering Tingle Studio, and how much notice it gets.

Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable.

If you use Tingle Studio for a business, we are not liable for lost profit, revenue, business or opportunity, or for indirect or consequential loss. To be completed by Tingle Press: the limit on Tingle Press’s total liability to business customers (for example, a fixed sum or the fees paid in the previous 12 months).

Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by negligence, or for fraud.

Changes to these terms

If we change these terms, we will update this page and the date at the top. If a change is significant, we will email account holders before it applies.

The law that applies

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you can also bring a claim in your local courts.

Contact

Write to info@tingle.press about anything in these terms.